What we provide
What we do
We work with housing associations, charities, local authorities and other organisations to deliver essential items to people in need. Whether furnishing accommodation or fulfilling a grant fund scheme, working with FFBS saves you time and money, helping make your funding go further.
When you partner with us, your team can order from thousands of essential goods and services through our online fulfilment portal. With just one supplier and one monthly invoice, customers enjoy easy ordering and fast, efficient delivery of products.
How it works
Easy online ordering
Order the products you need through our online portal. Access thousands of essential goods chosen by us for their quality and value for money, all in one place.
Quick & efficient delivery
Whether to an email address or front door, your items will be delivered directly to recipients through our arrangements with carefully-selected suppliers.
Helpdesk support
Our knowledgeable Helpdesk team are available from 9 to 5, Monday to Friday, to help you with any questions, queries or order amendments.
From pre-payment cards to white goods and furniture, we offer a range of thousands of products and services, selected by us for their suitability, quality and value for money.
- Appliances & white goods
- Furniture & homeware
- Vouchers for food, clothing or energy
- BACS & direct payment services
Sectors we’ve worked in
About us
Family Fund Business Services (FFBS) is a fulfilment and grant administration service with a decade of experience supporting organisations with their procurement needs. We work with charities, housing providers, local authorities and other organisations to make distributing practical support to people in need, efficient and hassle-free.
Whether furnishing accommodation or fulfilling a grant fund scheme, clients can order from thousands of essential goods and services with ease, through our online fulfilment portal. Our one-stop-shop approach allows customers to enjoy easy ordering and delivery of goods through just one supplier and means just one monthly invoice. Our service saves customers time and money, helping their funds go further.
Our Social Mission
Established in 2013 as a social enterprise and wholly owned subsidiary of Family Fund, FFBS serves to generate additional, unrestricted funding for the charity. Every penny of our profit is gifted to Family Fund and so, by partnering with FFBS, clients are helping to support even more families raising disabled or seriously ill children.
In the year 2023-24, we have seen:
- Almost 500,000 awards made by over 60 client in the last year
- 100% client survey respondents are satisfied with the service we provide
- over £17m in profit raised for Family Fund since 2013
By buying your goods through FFBS, you deliver social value twice over by supporting Family Fund’s beneficiaries as well as your own.