What we provide
We are available 24 hours a day, 7 days a week helping our public sector and private sector clients break down language barriers and enable effective communication between English and non-English speakers.
Providing professional language services with confidence and experience whether you’re a government body, a business or a member of the public.
We have built long-term relationships with our clients. Our services are distinguished by their quality and professionalism and we provide customer support, guiding you through each stage of your requirements.
Sectors we’ve worked in
About us
Interpreter services and translation agency
With 20 years’ experience in the industry, we are experts in assisting public sector, business and voluntary organisations in the UK, as well as members of the public, with all their interpreting and translation needs.
Our range of services
We have the experience and expertise to provide numerous high-quality services to suit your needs. Cintra undertakes in excess of 35,000 interpretation assignments each year, including:
- interpreting
- translation
- revision
- proofreading
- transcription
- Interpreting
Through our interpreter services, we can supply highly trained, qualified and security-vetted interpreters for face-to-face meetings or over the phone in over 100 languages including BSL interpreting, where and when they are needed, within very tight timescales.
Translation
Our translators are qualified and specialised in a range of subject areas and can translate any of your documents from or into English from a range in excess of 100 languages.
Within our translations capability, we are able to assist you with editing and revision, proofreading and transcription of any range of documents in a multitude of formats.
Revision
Our professional editing and revision services give you peace of mind that your documents, websites and other communications are error-free, have the correct style and tone and are ready for publication.
Proofreading
Our team of professional, native-language proofreaders are the final check to ensure that your documents are ready for publication, whether in print or online.
Transcription
Transcriptions can play a vital role in numerous applications, including police interviews, court proceedings and more. Cintra provides transcription services from multiple sources to the highest standards to ensure transcriptions are thoroughly accurate.
Who we work with
Our vast pool of certified translators and linguists give us the capability to service numerous sectors, including:
- Police and Courts
- Legal clients
- Local Government
- Medical & Pharmaceutical
- Veterinary
- Science & Technology
- Digital and Print Media
- Business
Maintaining the highest standards
We believe that it is vital that professional interpreters and translators are used to ensure safe and effective communication between English and non-English speakers. This is why we have one of the strictest selection processes in the industry for recruiting linguists.
What’s more, as a social enterprise, we invest a high percentage of our revenue into training and development of all our staff.
Our clients’ feedback is important to us and we work with them to develop our systems and provide a tailored service.
Our Social Mission
Our Mission
Our mission is to help our clients break down language barriers and enable effective communication between English and non-English speakers - providing language services you can trust, whether you're a public sector organisation, a business or a member of the public.
We strive to build long-term relationships with each one of our clients. Our services are distinguished by their quality and professionalism, and we provide customer support through our friendly and efficient team.
Our Values
As a Social Enterprise, our values shape our culture and guide what we do as a company and as individuals:
- Put our clients at the heart of what we do
- Treat all our clients, service users, linguists and staff fairly and equally
- Ensure high quality by only registering experienced, trained linguists to work with us
- Recognise the demanding role of linguists and give them appropriate support
- Invest in the training, growth and development of all our staff
- Create a friendly and enjoyable working environment, based on open communication and mutual respect
Furthermore, Cintra Language Services Group Limited is part of the NetPositive framework and actively uses the Social Value Action Planning Tool to monitor compliance and commitment.